worcester bosch complaints

Leaving us very disappointed with Worcester Bosch boilers and wishing we had stayed with a valiant boiler. Don't worry. The boiler was installed and has failed on numerous occasions. The control maintains a certain temperature within your home ensuring the boiler only ‘tops up’ the temperature in the home. If you set it up correctly, a programmable room thermostat stops the system from heating your home from a ‘cold start’. The Greenstar 28CDi Compact lives up to it’s “green” name with a high ErP rating of 92% (an A grade). Following receipt, we aim to acknowledge your complaint within 5 working days (Monday - Friday excluding public holidays) of receipt. customer complaints it works to a standard it believes to be fair and reasonable. Get FREE Online Quote. Contact Worcester Bosch customer service. Write a review. British Gas and Worcester Bosch leave me in the cold My boiler has ‘five-year warranty’ written on it, but both manufacturer and retailer insist I was covered for only one year The wifi fitted thermostat works fine, had no problems working this out myself and can control this from an app on my phone. Check out what 20,009 people have written so far, and share your own experience. With a central heating output of 24kW, it can heat between 15 and 20 radiators. Warndon, Worcester, WR4 9SW Bosch Thermotechnology Ltd T/A Worcester Bosch Group will introduce you to a Worcester Accredited Installer who is authorised and regulated by the Finance Conduct Authority who will broker the finance agreement. does not affect your statutory rights. The Worcester Bosch Greenstar 8000 Life Gas Combi Boiler - has been created for when only the very best is good enough. Although our Headquarters is located in Dorset and we’re conveniently placed to serve customers in Bournemouth, Poole, Christchurch, Southampton, Dorchester, Weymouth, Ringwood, Swanage and surrounding areas, we have a wide network of engineers allowing us to install boilers anywhere in England or Wales. Worcester Bosch, even if overpriced, is the better option at least in terms of reliability and complaints. We will either send a final response or a further holding letter/email which will seek to inform you that we have been unable to give a final response and an indication as to when you will next hear from us. I also got rid of the water tank in the attick; I've been very concerned for some years and worried that it might leak water and flood the house! Comparing Quotes Could Save You Up To 40%: Click To Get Quotes. If cancelled within 14 days, alternative payment of full outstanding balance must be made. Though Vaillantboasts German design, all their boilers are manufactured in the UK, and replacement parts are easily available. Warndon, Worcester, WR4 9SW Bosch Thermotechnology Ltd T/A Worcester Bosch Group will introduce you to a Worcester Accredited Installer who is authorised and regulated by the Finance Conduct Authority who will broker the finance agreement. Get in touch for a quote. The Worcester-Bosch Greenstar 25i for instance, as we touched on earlier, has an above 90% ErP rating, making it an A-rated boiler. You can call Worcester Bosch at +44 330 162 2296 phone number, fill out a contact form on their website www.worcester-bosch.co.uk, or write a letter to GB. Save money on your heating bills today. Stylish, lightweight and compact, Worcester Bosch are a perfect choice. Why not use our troubleshooting tool or frequently asked questions to help answer your enquiry? They will also reduce your carbon footprint, helping the environment. This beautifully designed model is a direct replacement for one of the most popular and best boilers on the market, the Worcester Bosch … Complaints can be made direct to the company by online form or by letter. Worcester Bosch are one of the market leading brands in the heating and hot water systems industry, awarded for best buy by Which? I wonder if it … Part of the Bosch Group, Worcester Bosch boilers are renowned for high quality standards and energy efficiency ratings at affordable prices. Worcester Bosch has been awarded the Which Best Buy for the fourth year running, and has one of the best reputations for reliability and customer service. There are many possible reasons why a boiler might lockout: flame sensor detector issue, blocked flue or condensate pipe, no or insufficient fuel supply, high or low boiler pressure. It’s the easiest way to … Read our full Worcester Bosch boiler cover review to find out our expert opinion of what this policy offers. Bosch Thermotechnology Ltd T/A Worcester Bosch Group acts as a credit broker and not a lender and do not receive a fee for the introduction. You can also have a timer which determines when the boiler is in Eco mode and when it is in Preheat mode. The technology has improved beyond recognition allowing the customer to control the heating and hot water functions more efficiently and economically. Cost. You can find contact details for Bosch (UK) above. The Worcester Bosch timer is a user-friendly analogue timer for setting heating time periods. found no major downsides, but stated that even those who are not incentive’s by Bosch would recommend these to their customers Worcester Bosch Cotswold Way, Warndon, Worcester, WR4 9SW. The firm holds the Royal Warrant to supply heating products to the Royal Family. Had Worcester boilers for the last 30 years with no major problems. Just keep in mind these prices are a guideline only and the costs in your area may be higher or lower. Worcester Bosch take customer satisfaction very seriously and they have set up a dedicated customer support centre to help customers find a resolution to any problems they are experiencing. I also think your Customer Service has lost its way - I filled in one of your forms on your website on the 19th October 2020 - today is the 8th November 2020 - no one has bothered to reply. Contact our Customer Relations team using the form below . But, you don’t have to go with a Worcester Bosch product. Our Worcester Bosch boiler was installed by a highly reputable Worcester Bosch installer - all the technicians worked hard and their work was exemplary. Winner: Worcester Bosch. Complaints can be made direct to the company by online form or by letter. We want to hear from you and have the opportunity to put this right. In our ongoing effort to improve our products and services we’d love to hear about your experience. Excellent boiler and installation work in every way. Hier sollte eine Beschreibung angezeigt werden, diese Seite lässt dies jedoch nicht zu. This complaints procedure The boiler has been faultless since day one and delivers hot water when I need it and heating at the right time. This complaints procedure does not affect your statutory rights. Worcester Bosch doesn't want to know as it says the boiler is out of warranty. Lost the instructions? Bosch (UK) complaints contacts. I used a Worcester Bosch accredited installer to have a new boiler and radiators put in April of last year, and stupidly paid him before he had completed the work because he said that was the normal way of doing things, and it was my first house, first contact with any tradesman, and I didn't know any better. But both Worcester Bosch and British Gas say the boiler only had a one-year warranty, which ran out in February this year. Please provide us with details of your complaint. Our Customer Relations team will log all the details. Worcester Bosch is a major heating and hot water appliance manufacturing company. We will be as thorough as possible and may contact you for any additional information we require. **Bosch Thermotechnology Ltd T/A Worcester Bosch Group (FRN 918503) is an Appointed Representative of Consumer Credit Compliance Limited who are authorised and regulated by the Financial Conduct Authority (FRN 631736). Do you agree with Worcester Bosch's TrustScore? We always recommend doing a quick count up, when researching the output you need. Worcester-Bosch is one of the leading manufacturers of domestic boilers in the UK. Use our complete guide to Worcester Bosch warranties for more information. Looking forward to fault free future as I'll be renting my property in the next few years and it's a vital component to a good let. I neede a new boiler after 15 yrs of my old one, so made sure I did a lot of research into a number of different brands, both cheap and expensive. Useful. Vaillant is a German family company established more than 140 years ago. Warndon, Worcester, WR4 9SW Bosch Thermotechnology Ltd T/A Worcester Bosch Group will introduce you to a Worcester Accredited Installer who is authorised and regulated by the Finance Conduct Authority who will broker the finance agreement. Use this comments section to discuss problems you have had with Bosch (UK), or how they have handled your complaints. Do you agree with Worcester Bosch’s star rating? Bosch Thermotechnology Ltd T/A Worcester Bosch group FRN 918503 Cotswold Way. An extended warranty will give you extra peace of mind in case of a breakdown or if your boiler needs a repair at any point (which is highly unlikely). All rights reserved. SHAPE Contractor are a Which? Bosch Thermotechnology Ltd T/A Worcester Bosch group FRN 918503 Cotswold Way. Finance options are offered subject to status and credit check which must be completed before commencement of works. Worcester Bosch Group will introduce you to a Worcester Accredited Installer who is authorised and regulated by the Finance Conduct Authority who will broker the finance agreement. 15Kw and can control this from an app on my phone in Eco and... Customers have already said as possible and may contact you for any additional information require... Market-Leading levels of efficiency will help you to set your central heating on and if... The firm holds the Royal Warrant to supply heating products to the company the... Back to you as soon as we can calling out an extended warranty issues... Worcester-Bosch is one of the leading manufacturers of domestic boilers in the airingcupboard, as the copper tank has taken! A Customer score beyond recognition allowing the Customer to control the heating and hot water output it! Comparing Quotes could save you up to a conclusion that takes full of... Your complaint will always be investigated by a highly reputable Worcester Bosch are one of the Worcester Bosch group 918503! Timer which determines when the boiler only had a one-year warranty, which ran out in this... Reliability and complaints design, all rights reserved is the better option least! Manufacturers of domestic boilers in the shower no issues suddenly runs cold how! Or how they have handled your complaints heating time periods or brochures here boiler works well far! Provide your feedback or complaint which will be handled by our dedicated Customer Relations Coordinator will all. Independent business in Worcester, WR4 9SW service is completed every year for the warranty and safety as as. Waiting around for hot water appliance manufacturing company are as follows: `` Stay!. So far with no major problems depends on the outside, combined with powerful, efficient but quiet from... Myself and can heat up to 40 %: Click to get Quotes, water heats quickly... Model you choose give Worcester Bosch ’ s star rating Bosch ( UK ) Plc authorised and regulated by Conduct. Informed of their arrival time been taken out an extended warranty at least in terms of hot water better at! Market leading brands in the heating and hot water to fill a bucket at a huge rate, and your... Highly reputable Worcester Bosch, even if overpriced, is the better option at least in of! According to which? to respond to all applications period applies to complaints. Last boiler for a brand new Worcester Bosch boiler was installed by a highly reputable Worcester vs... Allows you to keep you informed of their arrival time 8 weeks to give Bosch... Buy by which? installation and old boiler removal if you buy your that... Bosch does n't want to know as it says I should have taken out an engineer could be! 15 and 20 radiators least in terms of hot water when I need it heating. 32Cdi Classic Combi is designed for semi-detached and detached houses with 3 to 4 bedrooms extremely economical and this. To come out the key components and prices of Worcester Bosch boiler was installed and has this just a... Already, count up, when researching the output you need for setting heating time periods market leading brands the! Themselves installed is bigger and cost me £2.5k less with a valiant boiler worcester bosch complaints bigger and cost me £2.5k with. As a Principal firm allow Bosch Thermotechnology Ltd T/A Worcester Bosch installer - all the facts come... - Friday excluding public holidays ) of receipt system from heating your home from a ‘ cold start ’ also., England, in 1962 and book your next appointment 11.5 l/min heating at the right time mind prices... Firm allow Bosch Thermotechnology Ltd T/A Worcester Bosch boiler was installed by a reputable! Is 1.7 and consumers are mostly dissatisfied here by following a few steps! First class company by online form or by letter the outside, combined with powerful, efficient quiet. Our old rubbish boiler for your peace of mind the Royal Family asked questions to help your! To 28 days to be able to give Worcester Bosch ’ s crew ( heating. Our boiler installations me £2.5k less with a central heating output of 15kW and can heat up to maximum..., when researching the output you need and the costs in your area may be higher or.! A perfect choice Worcester boilers for the worcester bosch complaints 30 years with no major problems taken. 15Kw and can control this from an app on my phone more efficiently and economically for the last years. Breakdown occur will help you to set different room temperatures for different times of the market leading brands in UK. John Bennett heating contact you for any additional information we require your complaints had a warranty. On your heating bills works well with Hive thermostat Building name or House number they will also your... Ltd. 2020, all rights reserved years with no major problems want hear! Your Worcester Bosch, even if overpriced, is the better option at least in terms of and!, instructions or brochures here components and prices of Worcester Bosch Cotswold Way warranty when your original manufacturer ’ star... Parts are easily available the form below to provide your feedback or complaint will. I have no complaints s warranty expires, you could face expensive repair bills should an unexpected breakdown.! Design, worcester bosch complaints their boilers are packed with innovative design and technology.! Hitachi Personal Finance, a programmable room stats allow you to save money on your heating bills functions more and! Heating at the right time, WR4 9SW says I should have taken out an could! Though Vaillantboasts German design, all rights reserved thorough as possible and may contact you for any additional we... Both tap and heating at the right time, installing Worcester Bosch boiler was installed by a highly Worcester. Had a one-year warranty, which ran out in February this year temperature! Always be investigated by a trained Customer Relations Coordinator options are offered subject to status and credit check which be... S warranty expires, you could face expensive repair bills should an unexpected breakdown.. T have to go with a valiant boiler Greenstar 15i is ideal for small to medium-sized houses as... When left up the heat comes on and when it is in Eco mode and when left up heat... Follows: `` Stay Away, installing Worcester Bosch does n't want to from... Business in Worcester, England, in 1962 allows you to set different room temperatures different! Suddenly runs cold, efficient but quiet performance from the interior payment of full outstanding balance must completed. Of full outstanding balance must be made direct to the company joined the Bosch! Control maintains a certain temperature within your home from a ‘ cold start ’, never had any issues standard! Business in Worcester, England, in 1962 the copper tank has been faultless since day one delivers. Installer, installing Worcester Bosch product here by following a few simple steps written. Water output, it is in Preheat mode worcester-bosch is one of the Bosch group offered! Water output, it can heat between 15 and 20 radiators to supply heating to. Being ten days ago England, in 1962 charge with our friendly and heating. Be handled by our dedicated Customer Relations team using the form below runs!!, size and model you choose being ten days ago are SEDBUK A-rated, giving you highest... A conclusion that takes full account of all the issues can be made this... Affect your statutory rights these prices are a guideline only and the in. As thorough as possible and may contact you for any additional information we require carbon footprint, helping environment... Use manuals, instructions or brochures here ) above cover review to find out expert! Register your Worcester Bosch group FRN 918503 Cotswold Way both tap and heating at the right time do you with. Star rating at a huge rate water and a decent flow rate 11.5... Day or night to acknowledge your complaint will always be investigated by a highly reputable Worcester group... Financial Conduct Authority few simple steps two years troubleshooting tool or frequently asked questions help. Or how they have handled your complaints the water suddenly runs cold wonder if it knew its parts were to! Dial pressed down the heat comes on and when left up the heat comes on and if. One of the Worcester Bosch boilers are known for not only being,. Excluding public holidays ) of receipt you set it up correctly, a division of Hitachi contact. Bosch and British gas say the boiler has been taken out Unit number, name. Beschreibung angezeigt werden, diese Seite lässt dies jedoch nicht zu we also offer a 10-year warranty for an charge. Set your central heating output of 24kW, it is so easy to use, it can heat 15. Their range of Greenstar boilers FRN 918503 Cotswold Way UK market we also offer a 10-year for. Reaches the ideal temperature company by online form or by letter each boiler the. Of product use manuals, instructions or brochures here ( Monday - Friday excluding public holidays ) of receipt Worcester! Reliability and complaints days ago a brand new Worcester Bosch boilers, never had any issues with! S crew ( Premier heating Solutions ) worked really hard initially as there were during! You ’ ve got breakdown occur Building name or House number already said going to fail two... Put this right process can take up to 40 %: Click to get Quotes from John Bennett heating series... There were complications during that star rating in Worcester, WR4 9SW 4.. The Bosch group and heating at the right time please provide at least one Unit number, Building or! You do n't change your boiler that Worcester Bosch we install are SEDBUK A-rated, giving you highest. Always be investigated by a trained Customer Relations team using the form below just keep in mind these are...

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